Tracking order
Track Your Order
At AmoreDrape, we understand how important it is for you to know the status of your order. Here's how you can track your shipment:
Order Tracking Process
- Order Confirmation: Once your order is placed, you'll receive an order confirmation email containing your order details.
- Shipping Notification: When your order is shipped, we'll send you a shipping confirmation email with your tracking number.
- Tracking Your Package: Use the provided tracking number to monitor your package's journey.
- Delivery: Your package will be delivered to the address you provided during checkout.
How to Track Your Package
You can track your package using our recommended third-party tracking service:
17Track - Global Package Tracking
17Track is a reliable platform that supports tracking for most international carriers:
- Visit 17Track website
- Enter your tracking number in the search field
- Click "Track" to view your package's current status and location
17Track provides detailed tracking information and supports multiple languages.
Frequently Asked Questions
- How long does it take for my tracking information to update?
- Tracking information typically updates within 24-48 hours after shipment. Some carriers may take longer to show initial tracking details.
- What should I do if my tracking information isn't updating?
- If your tracking hasn't updated for more than 3 business days, please contact us at [email protected] with your order number and tracking information.
- Can I track my order without a tracking number?
- Unfortunately, we need the tracking number to provide accurate information about your package's location.
For any questions about your order or tracking information, please email our customer support team at [email protected]. Include your order number in the subject line for faster assistance.